Last Updated: 28/01/2025

Introduction

Welcome to Jacqui O'Neill Design ("I," "my," or "me"). I respect your privacy and am committed to protecting your personal information. This Privacy Policy explains how I collect, use, and safeguard your information when you visit my website and engage with my design services.

Information I Collect

Client Information

I collect information that you voluntarily provide when you:

• Submit an inquiry through my contact form

• Request a design quote

• Sign up for my newsletter

• Engage my services as a client

This information typically includes:

• Name

• Email address

• Phone number

• Company name (if applicable)

• Project requirements and preferences

• Design briefs and related materials

Website Information

When you visit my website, I automatically collect basic information about your visit, including:

• IP address

• Browser type

• Pages visited

• Time and date of visits

How I Use Your Information

Business Purposes

I use your information to:

• Respond to your inquiries

• Prepare project quotes and proposals

• Communicate about ongoing projects

• Deliver completed design work

• Send invoices and process payments

• Maintain our client relationship

• Improve my services

Marketing Communications

With your consent, I may:

• Send my design portfolio updates

• Share industry insights and tips

• Notify you about my availability for new projects

• Send seasonal greetings

You can unsubscribe from these communications at any time by:

• Clicking the "unsubscribe" link in any email

• Emailing me directly at [your email]

Data Security

I take reasonable measures to protect your information, including:

• Using secure hosting services

• Implementing strong passwords

• Regularly updating my systems

• Limiting access to client information

• Securely storing design files and briefs

Client Files and Projects

I maintain client files and completed projects for a reasonable period to:

• Reference past work

• Provide follow-up services

• Maintain portfolio samples (with permission)

• Comply with tax and legal requirements

Third-Party Services

I use certain trusted third-party services to operate my business, including:

• Professional email services

• Cloud storage for project files

• Payment processing

• Website hosting

These services have their own privacy policies, and I encourage you to review them.

Your Rights

You have the right to:

• Access your personal information

• Request corrections to your information

• Ask me to delete your information

• Withdraw consent for marketing communications

• Request a copy of your project files

International Clients

As I may work with clients internationally, I comply with applicable data protection regulations, including GDPR for European clients and CCPA for California residents.

Changes to This Privacy Policy

I may update this Privacy Policy occasionally to reflect changes in my practices. I will notify active clients of any significant changes via email.

Contact Me

If you have questions about this Privacy Policy or my privacy practices, please contact me at:

Jacqui O'Neill Design, Email: Jacquioneill.design@gmail.com

Portfolio and Testimonials

I may request permission to include completed work in my portfolio or use client testimonials. I will always seek explicit consent before doing so and respect your wishes regarding confidentiality.